AHCA Family Survey
AHCA Family Survey
Accessing the Scheme
How did you hear about the In Home Care scheme?
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Website / Web Search
Word of mouth
Referring service
Have you been approved for access to In Home Care?
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Yes
No
What is the reason you have been approved for access to In Home Care? Select all that apply.
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Location
Non-standard working hours
Complex Needs (your family’s needs cannot met at standard care services)
Rank the factors below in order of importance for you and your family when accessing In Home Care.
It is convenient
It enables me to work
It supports my child/family’s medical needs
It provides my child with education and care
It meets my child’s learning needs
It enables my child to be cared for at home rather than in centre based care
How long ago were you approved?
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0-6 months ago
6-12 months ago
1 year – 2 years ago
2 years – 3 years ago
More than 3 years ago
When did you start receiving support under the In Home Care program?
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Haven’t started yet
Less than 6 months ago
6-12 months ago
1 year – 2 years ago
2 years – 3 years ago
More than 3 years ago
If you are accessing the Program, how long did it take for you to start receiving care from the date your Family Management Plan was approved by the Support Agency?
0-3 months
3-6 months
6-9 months
9-12 months
Over 12 months
If you are not accessing the In Home Care Program, what are the reasons why? Please select all that apply:
Not able to secure an Educator
Cost
Location
Found alternative arrangements
No longer eligible for program
Approved Hours
Did you receive support for the number of hours of In Home care you required?
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Yes
No
Would you access more hours if you could afford it?
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Yes
No
Do you use more hours than the hours you have been approved for under the Child Care Subsidy? e.g. you are approved for 100 hours per fortnight but you actually use or need 110 hours per fortnight.
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Yes
No
If yes, how many many additional hours do you need per fortnight?
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0-5 hrs
5-10 hours
More than 10 hours
Cost
If you have used mainstream services as well as In Home Care, is the cost of In Home Care:
More than mainstream
Less than mainstream
About the same
Haven't used mainstream services
Does the cost of In Home Care require you to do any of the following (select all that apply):
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We have to use a nanny/au pair/family members for additional care
I work less hours than I would like to
I need to transition my child to centre based care because In Home Care is too costly
None of the above
Other
If you marked other, please specify:
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Would you access more In Home Care hours if you could afford it?
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Yes
No
Educators
Did you recruit your own Educator or did your service find them for you?
I recruited the Educator
The service recruited the Educator
What are the most important qualities you are looking for in an Educator? Please rank in order:
Reliability
Flexibility
Positive Relationship with me
Positive Relationship with my child
Qualifications (at least a Certificate III in Early Childhood Education and Care)
Ability to work alone, take initiative and act responsibly
Ability to set an educational program for my child’s learning and development
Work experience
If you have any other qualities you are looking for in an Educator, please specify:
Do you feel that your Educator has the skills to meet your child’s needs?
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Yes
No
Do you feel that your Educator has the skills to meet your family’s needs?
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Yes
No
Has your child’s learning and development progressed since you started using In Home Care?
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Yes
No
Comments
If you have applied for In Home Care but were not approved, what were the reasons you were not approved?
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How easy was the process of applying for In Home Care?
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Very easy
Easy
Neutral
Hard
Very hard
If you have accessed or are accessing the In Home Care program, how would you rate your experience?
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Excellent
Good
Neutral
Poor
Extremely poor
What is the biggest benefit of using In Home Care?
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What was the biggest challenge to using or accessing the In Home Care program?
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Please provide any other comments you would like to make in regards to the In-Home Care program.
Demographic Information
Your Gender
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Female
Male
Intersex
Non-Binary
Prefer not to say
Age Bracket
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18 - 25
26 - 35
36 - 45
46 - 55
Over 55
Do you, or any member of your family, identify with any of the following criteria
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A person with a disability
Aboriginal and/or Torres Strait Islander
Member of the LGBTQI+ community
Member of an ethnic minority (CALD)
None of the above
Your relationship to the child/ren requiring In Home Care
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Biological Parent
Adoptive Parent
Foster Parent
Immediate Relative
Other
Your State/Territory
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Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
×
×
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