AHCA Family Survey

Accessing the Scheme
How did you hear about the In Home Care scheme?*
- Website / Web Search
- Word of mouth
- Referring service
Have you been approved for access to In Home Care?*
- Yes
- No
What is the reason you have been approved for access to In Home Care? Select all that apply.*
- Location
- Non-standard working hours
- Complex Needs (your family’s needs cannot met at standard care services)
Rank the factors below in order of importance for you and your family when accessing In Home Care.
- It is convenient
- It enables me to work
- It supports my child/family’s medical needs
- It provides my child with education and care
- It meets my child’s learning needs
- It enables my child to be cared for at home rather than in centre based care
How long ago were you approved?*
- 0-6 months ago
- 6-12 months ago
- 1 year – 2 years ago
- 2 years – 3 years ago
- More than 3 years ago
When did you start receiving support under the In Home Care program?*
- Haven’t started yet
- Less than 6 months ago
- 6-12 months ago
- 1 year – 2 years ago
- 2 years – 3 years ago
- More than 3 years ago
If you are accessing the Program, how long did it take for you to start receiving care from the date your Family Management Plan was approved by the Support Agency?
- 0-3 months
- 3-6 months
- 6-9 months
- 9-12 months
- Over 12 months
If you are not accessing the In Home Care Program, what are the reasons why? Please select all that apply:
- Not able to secure an Educator
- Cost
- Location
- Found alternative arrangements
- No longer eligible for program
Approved Hours
Did you receive support for the number of hours of In Home care you required?*
- Yes
- No
Would you access more hours if you could afford it?*
- Yes
- No
Do you use more hours than the hours you have been approved for under the Child Care Subsidy? e.g. you are approved for 100 hours per fortnight but you actually use or need 110 hours per fortnight.*
- Yes
- No
If yes, how many many additional hours do you need per fortnight?*
- 0-5 hrs
- 5-10 hours
- More than 10 hours
Cost
If you have used mainstream services as well as In Home Care, is the cost of In Home Care:
- More than mainstream
- Less than mainstream
- About the same
- Haven't used mainstream services
Does the cost of In Home Care require you to do any of the following (select all that apply):*
- We have to use a nanny/au pair/family members for additional care
- I work less hours than I would like to
- I need to transition my child to centre based care because In Home Care is too costly
- None of the above
- Other
If you marked other, please specify:*
Would you access more In Home Care hours if you could afford it?*
- Yes
- No
Educators
Did you recruit your own Educator or did your service find them for you?
- I recruited the Educator
- The service recruited the Educator
What are the most important qualities you are looking for in an Educator? Please rank in order:
- Reliability
- Flexibility
- Positive Relationship with me
- Positive Relationship with my child
- Qualifications (at least a Certificate III in Early Childhood Education and Care)
- Ability to work alone, take initiative and act responsibly
- Ability to set an educational program for my child’s learning and development
- Work experience
If you have any other qualities you are looking for in an Educator, please specify:
Do you feel that your Educator has the skills to meet your child’s needs?*
- Yes
- No
Do you feel that your Educator has the skills to meet your family’s needs?*
- Yes
- No
Has your child’s learning and development progressed since you started using In Home Care?*
- Yes
- No
Comments
If you have applied for In Home Care but were not approved, what were the reasons you were not approved?*
How easy was the process of applying for In Home Care?*
Very easy Easy Neutral Hard Very hard
If you have accessed or are accessing the In Home Care program, how would you rate your experience?*
Excellent Good Neutral Poor Extremely poor
What is the biggest benefit of using In Home Care?*
What was the biggest challenge to using or accessing the In Home Care program?*
Please provide any other comments you would like to make in regards to the In-Home Care program.
Demographic Information
Your Gender*
- Female
- Male
- Intersex
- Non-Binary
- Prefer not to say
Age Bracket*
Do you, or any member of your family, identify with any of the following criteria*
- A person with a disability
- Aboriginal and/or Torres Strait Islander
- Member of the LGBTQI+ community
- Member of an ethnic minority (CALD)
- None of the above
Your relationship to the child/ren requiring In Home Care*
Your State/Territory*

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AHCA Family Survey

AHCA Family Survey

Accessing the Scheme

Approved Hours

Cost

Educators

Comments

Demographic Information